Why vs Who: Root Cause Problem Elimination

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In Root Cause Problem Elimination (Analysis) it is vital to abstain from the “Blame Game” of “Who” is responsible. A common situation is a Root Cause meeting starts with “Who’s at fault” in this example a motor tripped and who’s fault and who’s responsible for figuring out the Root Cause. 
This video gives insight on how Root Cause Analysis is commonly managed and how it destroys the thinking process. Torbjörn Idhammar discussed the questions who versus why.

Torbjörn Idhammar

Torbjörn Idhammar

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