Are You Living on a Happy Reliability Island?

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If you measure reliability by department, electrical, mechanical, process control etc. you may each have a reliability of 97-99%, and everybody is very happy on their island.

But if you add all departments together, you may get a very different picture.

Measuring reliability by the department is often misleading with regards to results, but it also often destroy the partnership between departments.

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Christer Idhammar

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