Are your work requests all high priority (1 or 2)?

When all work requests are high priority (1 or 2) the result is a reactive work environment.

This is a common occurrence for organizations that have not clearly defined their priority guidelines for work requests.

If this is your reality how can you break the cycle?

Here are a few ideas:

  1. Maintenance &Operations must work together to clearly define priority rules Download our Priority Guidelines to get a jumpstart.
  2. Educate key people about the importance of using the right priorities. They must understand that it costs several times more to do a break- in job than to do a job that is planned and scheduled.
  3. Designate a person to review work requests to ensure they meet the priority rules.
    We suggest the role of Operations Maintenance Coordinator (OMC) review all work requests AND change priority if the request doesn’t meet the guideline for the priority.

Education is a key to success when introducing (or enforcing) priority rules.

You should include awareness training of best practices in planning and scheduling for the entire organization.

Awareness training will ensure that everyone understands the consequences of emotional priorities.

Contact us if you have questions about how to implement Reliability and Maintenance Best Practices for your organization.

Read more articles on how to break the circle of despair!

At IDCON, we understand the pressure you face trying to build a reliable plant.
We provide side-by-side reliability and maintenance consulting and training designed to keep your equipment running.

For over 45 years, we’ve partnered with 100s of manufacturing plants around the world to eliminate the costs and the pressure caused by unreliable equipment. And we’d love to do the same for you.

Contact us today to see how we can help you keep your plant running.

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Torbjörn Idhammar

President & CEO, IDCON Inc. Reliability and Maintenance Consultant

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