I recently visited a couple of plants where I asked the same question to all people I met.
The question was “What are the most important things for this plant to improve upon in order to improve equipment reliability?”
If the maintenance managers in these plants would have:
- Had a vision (painted the picture of where to go)
- Had a plan
- Had communicated their future vision and the improvement plans continuously
- Had some acceptance from their people around their plans
the answers from the individuals would have correlated pretty well with the managers’ vision. The question is, do you have a vision (could be a list of best practices)? Do you have an improvement plan? Is that plan well communicated and accepted? If not, I think you will have a hard time to get people to improve in the right direction.